Unit One Greeting and Self-introduction
Unit Two Company Organization
Unit Three Company & Business
Unit Four Making Appointment
Unit Five Everyday Work
Unit Six Small Talks
Unit Seven Invitation and Response
Unit Eight Visiting
Unit Nine Working Environment
Unit Ten Work History
Unit Eleven Information Handling
Unit Twelve Plan
Unit Thirteen Business trip
Unit Fourteen Business Activities
Unit Fifteen Product Introduction
Unit Sixteen Sales Report
Unit Seventeen Forecasting
Unit Eighteen Process Description
Unit Nineteen Market Analysis
Unit Twenty Pricing
Unit Twenty-One Business Negotiation
Unit Twenty-Two Planning a Meeting
Unit Twenty-Three At a Meeting
Unit Twenty-Four Job Application
Unit Twenty-five Recruiting Personnel
Unit Twenty-six E-COMMERCE
Unit Twenty-seven Personnel Appraisal
Unit Twenty-eight Marketing Communication
Unit Twenty-nine Market Research
Unit Thirty Memo and Reports
主要参考书目